Frequently Asked Questions
road tax included?
Road tax is included on all funding options for a minimum
of twelve months and in most cases for the duration of
Is servicing of the
If you have opted for a contract with maintenance this
includes all servicing, tyres and mechanical repairs
How will I pay my
initial rental and monthly payments?
Your initial rental will be paid by direct debit and your
monthly payments will be paid by direct debit.
Do I need to use
a main dealer for servicing?
Yes, an authorised dealer of the manufacturer must carry
out all servicing and repairs.
How can we offer
such good special deals?
We are constantly liaising with the major manufacturers
to bulk purchase vehicles and obtain larger discounts
which in turn are passed on to our customers.
Can I put my personal
number plate on the vehicle?
Yes. We can arrange the necessary paper work for number
transfers from existing vehicles to your chosen vehicle.
Can I terminate the
Yes you can terminate the contract early but you would
incur early termination penalties, which vary depending
on the period of hire etc.
What happens if I
exceed the fixed contract mileage?
Should you exceed the fixed contract mileage you would
incur an excess mileage charge based on a pence per mile,
which is agreed at the start of the contract.
Who insures the vehicle?
As the keeper and driver of the vehicle it is your responsibility
to insure the vehicle on a fully comprehensive basis.
Can the vehicle be
supplied by my local dealer?
Yes, your local dealer can supply the vehicle, however,
we have long standing relationships with major dealers
who fully comply with our strict service levels.